I am a highly accomplished business leader with a passion for digital transformation, maximizing revenue, increasing retention, and identifying growth opportunities. With over a decade of experience in executive leadership, strategic planning, operations management, client services, and digital transformation. I have a proven track record of delivering results, and possess over 15+ years as a culture-builder who excels in promoting DE&I, improving employee engagement, and boosting employee retention. I am adept in performing within dynamically changing environments and have a talent for focused decision-making.
I have a strong background in streamlining business processes, implementing cost control measures, and enhancing operational efficiency. My expertise in cross-functional collaboration and innovative leadership has allowed me to successfully lead teams and drive growth. I am knowledgeable in areas such as operations management, change management, budget management, project and program management, and agile methodology.
As a leader, I am easily adaptable to different environments and have a talent for selecting, mobilizing, and leveraging high-powered talent against well-communicated goals and objectives. I have repeatedly demonstrated the ability to identify a business’s key leverage points and collaboratively develop strategic plans that optimize resources to drive profitability.
“Data are just summaries of thousands of stories—tell a few of those stories to help make the data meaningful.” – Dan Heath
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